Page 44 - Журнал Sozvezdye Review - «СОЗВЕЗДИЕ» #37
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любых  бытовых, технических,  организационных    As the years went on, each of the company managers
                                        вопросов, связанных с пребыванием судна в порту.   served onboard dozen of ships and rose in rank:
                                        Архангельск сегодня развивается как важный ар-   “One of us worked his way up to second mate and the
                                        ктический порт и центр перевалки грузов. У при-  other to second engineer. We know it firsthand how an-
                                        чалов встают все более крупные суда. Это означает   gry the chief mechanic and the master can get when they
                                        необходимость улучшения сопутствующих серви-  see the work done badly. We did realize the importance
                                        сов, внедрения новых технологий, развития произ-  of quality: repairs had to be done in strict compliance
                                        водственных и ремонтных мощностей. Мы со сво-  with the rules of the register and navigation safety. After
                                        ей стороны стремимся участвовать в этой работе,   completing our seafaring careers, we began to work on
                                        совершенствуя стандарты и формируя более совре-  shore in various positions from superintendent to agent-
                                        менный, цивилизованный рынок портовых услуг.  ing manager. As we were moving on with our duties, we
                                                                                      could see the nuances that we thought we could work
                                           Whole new level of service                 out more effectively, using the experience of the domes-
                                                                                      tic and international companies. But our management
                                           Arctic Marine services span agenting in the Arctic
           SOZVEZDYE #37                ports along the Northern Sea Route, integrated main-  didn’t always welcome our proposals. They chose to work
                                                                                      the old, time-tested methods. This led us to start our own
                                        tenance, repair, refitting, procurement, waste removal,   company, and we wanted it to make the most of our de-
                                        spare parts supply, design and project documentation de-  velopments to be able to offer the highest level of service.”
            тренды                      velopment. Semyon Streltsov, Director at Arctic Marine:  Arctic Marine director thinks shipowners should be
            trends                         “Our team consists of people who know seafaring   made to feel as comfortable as car owners when they give
                                        firsthand.  I  and  our  technical  director  started  out  as   their ships to maintenance. Arriving ships can expect
                                        cadets onboard the sailing bark Sedov. We did mostly   from Arctic Marine a full range of services from agency
                                        the hard work – rigging, mopping, etc., but that didn’t   to integrated repairs.
                                        discourage us from pursuing the seafaring. Back then,   “Shipowners don’t need to worry about how to split
           42                           when we called at foreign ports, we noticed how coher-  repairs between contractors and whether their schedules
                                        ently their teams worked – at a very high level of service.
                                                                                      work out fine. We’ll take care of everything. Ideally, the
                                        There was no such thing in Russia.”           approach like ours should be a standard for all the Rus-
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